A Border’s employee supposedly wrote this long, handwritten note for their customers in the store’s final days. Oh, to have been able to say those things to their face. Back to Blog
Category Archives: Customer Service
Paying Artists to Make Art Will Improve Your Customer Service Experience (or: Why You Don’t Want Me to Make Your Latte)
We all have nightmare stories of interaction with unhappy customer service representatives. The Comcast guy on the phone, the young woman behind the counter at Starbucks, the grocery store cashier, the secretary at the doctor’s office, and the clerk at the electronics store. Certainly not all of our interactions with customer service people are terrible …
Dreams
A true customer service lackey.